Based on our experience, it is evident the public has frequent misconceptions of the non-profit / philanthropic sector. Whilst such perceptions certainly do not apply to all philanthropic initiatives, these are important factors that VPC has taken under consideration in the development of our business model.
In an attempt to circumvent these issues, many foundations and donors tend to fund at project level, or on a specific cost basis, where they feel they can achieve more accountable and measurable results.
Some of the key general perceptions regarding the non-profit sector, and which VPC are focused on addressing, are highlighted below;
· Enhance project impact through minimizing unfocused and inefficient operations
· Clear, accountable and meaningful reporting of information, to remove the stigma of nebulous results
· Improve communication between all stakeholders (e.g. the donor, the project and the beneficiary)
In the absence of the above, a lack of trust or uncertainty develops with respect to the effectiveness of donor spending. This in turn leads many donors to question the management, evaluation and accountability of projects leading to donor mistrust or fatigue.
VPC’s CPR3 for IMPACT approach has been formulated to deal with these issues through improving the operations of philanthropic initiatives across our eight key categories.
Waste and Inefficiency
Too often non-profit organizations and charitable initiatives are perceived as wasteful or inefficient in their operations and cost structures.
In commercial businesses, which sell products or services, it is relatively straight forward to compare similar businesses in quantifiable terms such as selling price of their products, volume of sales, overhead costs and relative profitability. Such comparisons are not as readily available in the non-profit sector, making the identification of effective charitable organizations significantly more difficult.
To address these issues, VPC applies CPR3 for IMPACT to identify effective non-profit organizations. CPR3 for IMPACT is designed to create meaningful value for every organization that undergoes our process. VPC works with the non-profit organization to focus on generating results through the development of KPIs rather than on day-to-day activities.
Nebulous Results – Poor Impact of Donor Funds
Nebulous or grey results are all too common in the world of philanthropy and the non-profit sector, with results often masked in volumes of information on activities.
· A lack of focus on direct results
· A lack of transparent reporting on direct results
· A lack of a definitive cost to achieve each direct result
In our view, the non-profit sector often focus on the impact of their activities. However this can be, and often is, influenced by external factors as well as other non-profit organizations all of which are beyond the project’s control.
The VPC Solution
Solution - Focus on Direct Results
A project is in control of its activities when the activities are undertaken to produce a specific result,
All the above demonstrate why it is difficult to report on impact and supports the reason VPC ensures a project remains focused on direct results and concentrates its efforts on achieving these in the most efficient and effective manner possible.
As a function of the CPR3 for IMPACT process, VPC ensures that a project identifies its key results and objectives at the outset, and works with management to develop plans that are focused on achieving these measurable results.
Solution – Transparent, Accurate and Meaningful Reporting on Direct Results
With CPR3 for IMPACT, non-profit organizations are capable of providing far more transparent, accurate and meaningful reports to all stakeholders. With a focus on direct results, the outcomes and achievements are then identifiable, quantifiable, clear and concise, all of which are a pre-cursor to producing meaningful and transparent reports.
Solution - Cost Per Result
It is essential to any investor, whether social or financial, that the cost of their investment is understood at the outset, together with the anticipated return. In theory, the social return on investment (SROI) formula is a good measure of a non-profit organization’s impact. However, in practice this concept is still under significant debate with input metrics often highly subjective, creating what some feel are questionable results. VPC has devised a more simplistic and practical method – Cost Per Result (CPR2) calculation, which is expanded hereunder.
Non-profit organizations seldom report on their Cost Per Result (CPR2) and usually do not calculate this in an all encompassing manner (i.e. not only considering direct costs but including distribution, overhead, administration and marketing costs). In all other sectors of the world, purchasers appreciate buying a product or service and understanding the associated costs up front. In the non-profit world, this is seldom the case. VPC believes that a more effective approach is to develop a detailed plan for the intended results and then measure the actual achieved against this at each reporting period. Such an objective approach to each organization’s CPR2 will facilitate future comparisons of similar projects and will be a reliable measure of year to year performance.
Communication
Poor communication is a recipe for discontent, creating doubt, and a potential breakdown in trust.
VPC facilitates ongoing transparent and meaningful communication between the donor and the non-profit organization by establishing key yet reasonable requirements at the outset. VPC will remain answerable to, and plans to have an extended working relationship with both the donor and the project.
VPC’s monitoring, evaluating and reporting functions ensure accurate communication between the project and the donor, while allowing the project to focus on achieving results and the donor peace of mind knowing that their donations are being put to work in an effective business-like manner.
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